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Return, exchange and refund

Return, exchange and refund

Returns are not free

How to make a return ?

You have 14 days to return the item from the delivery date, in new and unworn condition.

You can write an email to to announce your return, otherwise please attach the order number or at least your first name to your return.

When will I receive my refund?

Once the package is received at Maison Lecomte Flament, your refund will be made within 2 to 5 working days.

You will receive an email confirming the refund when it is processed.

Can I make an exchange?

Yes of course you can exchange, the limit is one exchange because delivery costs are free and this has a cost.

If you have a special request, write to